SIDMA College: Towards Creating & Sustaining an Excellence Workplace Culture.

Human Resource Department SIDMA College, UNITAR International University Sabah Regional Centre collaborated with USAHAWAN GROUP Management Consultants (UGMC) Kota Kinabalu to conduct a two-day intensive programme for SIDMA Executives and Administrative Assistants on “Kepimpinan & Budaya Kerja Cemerlang” at Grandis Hotel Kota Kinabalu from 18 to 19 November 2015; focusing on the importance of leadership and improving one’s capability to deliver results and effectively work in collaboration with others in the organisation

Mr Taidin Suhaimin, a human resources training and development provider, as well as the founder and Managing Principal Consultant of UGMC, the key facilitator of the programme; stressed that no service organisation is successful without leaders throughout the operation, who consistently drive the strategy. He emphasised that each and every one in an organisation is a leader in their own field of influence, and a catalyst of behavioural change and improvement, and thus they are very vital to building an excellence customer service strategy, and effectively work in collaboration with others to accomplish the organisation goals and objectives.

He added that in order to strive for excellence, leaders need to set clear expectations around result, provide developmental feedback and make performance really matter, particularly around reward, celebration and recognition. Thus he added that we should look at culture of excellence from all sides, and not just manager to direct report, but the need to cultivate and sustain collegiality relationship across all the departments.

Prof Dr Morni Hj Kambrie, (Chairman, SIDMA Board of Directors) thanked Puan Izah Muhilin, (Manager, Human Resource Department) for her role and full commitment to initiate and to ensure the success of the training programme. He too thanked all SIDMA Executives and Administrative Assistants for their participation and their commitment throughout the programme.

Dr Morni added that the vitality of an organisation is directly related to the level of caring attitude which exists in an organisation. Once an “I don’t care” attitude takes root in a workplace, it can be just as deadly to the organisation. It is the leadership of an organisation that is responsible for a prevalent of caring or lack of caring attitude in any workplace.

He prides SIDMA College’s vitality as being directly related to the level of caring which exists within the organisation and encouraged caring leaders at all levels to continuously emphasis the creation of a caring culture to sustain this excellence work culture.

Dr Morni too alerted leaders at all level to be on the lookout for signs of an “I don’t care” attitude such as the unclean condition of the restroom, missed deadlines and deliveries, excessive tardiness and absenteeism, and other related signs; as such attitude will eventually lead to corruption on the vitality of SIDMA College; the “staying power” of the college that enable it to live and grow.

Dr Morni also took the opportunity to Mr. Taidin Suhaimin for his effective sharing and facilitating sessions as well his motivational talks throughout the training programme.

“The secret of joy in work is contained in one word – excellence. To know how to do something well is to enjoy it”….. Pearl Buck.

“Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but rather we have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”…Aristotle.

Excellence is not a skill. It is an attitude.” ……..Ralph Marston.

Excellent firms don’t believe in excellence – only in constant improvement and constant change.”  —- Tom Peters.

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